1. Shipping Destinations
Elements Soul ships products to addresses within India. Please note that some restrictions may apply to certain destinations due to regulatory requirements.
2. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within [5] business days.
- Expedited Shipping: Delivery within [3] business days.
Delivery times are estimates and may vary based on your location and unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the package. The final shipping cost will be displayed at checkout. Orders over [amount] qualify for free standard shipping within Elements Soul
4. Order Processing
Orders are processed within 2 day business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
5. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier’s website.
6. International Shipping
For international shipments, please be aware of the following:
- Customs, duties, and taxes may apply to international orders and are the responsibility of the recipient.
- Delivery times may vary due to customs processing.
- Certain products may not be available for international shipping due to regulatory restrictions.
7. Shipping Restrictions
Due to the nature of our products, we are unable to ship to P.O. boxes, APO/FPO addresses, and certain remote locations. Additionally, some products may have specific shipping restrictions.
8. Damaged or Lost Packages
If your package is lost or damaged during shipping, please contact our customer service team within [X] days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
9. Changes to the Shipping Policy
We reserve the right to update this shipping policy at any time. Changes will be effective immediately upon posting to our website. Please check back regularly for updates.